Privacy Policy
Last Updated: November 2, 2026
SMS & Mobile Messaging Privacy Statement (A2P 10DLC Compliance)
Cave City Tourism Commission values your privacy. We strictly honor mobile subscriber protections under US A2P 10DLC carrier compliance regulations:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with or obtained by any third parties under any circumstances.
- Opt-In Consent: Mobile phone numbers collected through contact forms, visitor inquiry desks, event registrations, or trip planning requests are used solely to deliver the specific information, updates, or customer support you explicitly requested.
- Opt-Out Anytime: You can cancel the SMS service at any time by texting STOP in response to any text message. Upon sending STOP, you will receive one confirmation message confirming your unsubscribe status. No further text messages will be sent to your mobile phone unless you reactivate.
- Help & Support: If you experience any issues or need assistance with our messaging program, reply with the keyword HELP for more assistance, or contact us directly at (270) 773-8833 or cavecitymarketing@gmail.com.
- Message & Data Rates: Standard message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your inquiry or event schedule.
- Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.
1. Who We Are
The Cave City Tourism & Convention Commission is the official destination marketing organization for Cave City, Barren County, Kentucky. Our Welcome Center is located at 821 Mammoth Cave Street, Cave City, KY 42127.
2. Information We Collect
When you visit our website, submit a visitor guide request, contact our staff, or use interactive trip planning tools, we may collect:
- Personal identification details: Name, email address, mailing address, and telephone/mobile phone number.
- Travel preferences: Dates of travel, party size, lodging interests, and preferred attractions.
- Technical data: IP address, browser type, device information, and pages visited (via privacy-respecting analytics).
3. How We Use Information
Your information is used strictly to:
- Mail or email requested Cave City Official Visitor Guides and brochures.
- Answer inquiries regarding local caves, lodging, dining, and events.
- Send transactional confirmations, trip planning reminders, or updates when requested.
- Improve our digital services and tourism offerings.
4. Non-Disclosure & Third Parties
We do not sell, rent, lease, or trade personal data, email lists, or mobile numbers to commercial marketers or third parties. We may disclose information only when strictly required by law or judicial process.
5. Security of Your Information
We employ standard administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, alteration, or misuse.
6. Contact Information
Cave City Tourism Commission
821 Mammoth Cave St, Cave City, KY 42127